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DevOps Transformation: Strategies for Seamless Integration

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In the rapidly evolving landscape of software development, DevOps transformation has emerged as a critical strategy for organizations seeking to enhance their operational efficiency and accelerate their delivery cycles. But what exactly does DevOps transformation entail? At its core, DevOps transformation is the comprehensive shift from traditional software development and operations practices to a unified, automated, and continuous delivery approach. This transition is not merely a change in tools or processes but a cultural shift that fosters collaboration, improves productivity, and enhances the overall quality of software products.

Definition of DevOps Transformation

DevOps transformation refers to the adoption of DevOps practices across an organization, integrating development (Dev) and operations (Ops) teams to work cohesively. This integration is aimed at breaking down silos, automating processes, and promoting a culture of continuous improvement. By leveraging tools and methodologies that support automation, monitoring, and collaboration, organizations can achieve faster deployment times, increased reliability, and higher-quality software.

Understanding DevOps Transformation

Key Principles of DevOps Transformation

At the heart of DevOps transformation are several key principles that guide the integration of development and operations:

  • Automation: Automating repetitive tasks to increase efficiency and reduce human error.
  • Collaboration: Encouraging close cooperation between development, operations, and other stakeholders.
  • Continuous Improvement: Emphasizing iterative development, feedback loops, and ongoing enhancement of processes and products.
  • Customer-Centric Approach: Focusing on delivering value to end-users through rapid and reliable software releases.

Benefits of Adopting DevOps Practices

Adopting DevOps practices offers numerous benefits, including:

  • Faster Time to Market: Streamlined processes and automated workflows enable quicker releases.
  • Improved Quality: Continuous testing and monitoring enhance the reliability and performance of software.
  • Enhanced Collaboration: Breaking down silos fosters better communication and cooperation across teams.
  • Increased Efficiency: Automation reduces manual effort and minimizes errors, leading to more efficient operations.

Preparing for DevOps Transformation

Assessing Organizational Readiness

Before embarking on a DevOps transformation journey, it is essential to assess the organization's readiness. This involves evaluating the current state of processes, identifying existing bottlenecks, and understanding the cultural dynamics within teams. Conducting a thorough readiness assessment helps in identifying gaps and areas that need improvement, ensuring a smoother transition to DevOps practices.

Identifying Key Stakeholders and Teams

Successful DevOps transformation requires the involvement of key stakeholders from across the organization. This includes not only development and operations teams but also business leaders, quality assurance teams, and other relevant departments. Identifying and engaging these stakeholders early in the process ensures that everyone is aligned with the transformation goals and can contribute effectively to the initiative.

Setting Clear Objectives and Goals

Setting clear, measurable objectives and goals is crucial for guiding the DevOps transformation process. These objectives should align with the overall business goals and address specific challenges that the organization aims to overcome. Examples of objectives could include reducing deployment times, increasing the frequency of releases, or improving the overall quality of the software.

Building a DevOps Culture

Fostering Collaboration and Communication

A successful DevOps transformation hinges on fostering a culture of collaboration and communication. This involves breaking down traditional silos and encouraging cross-functional teams to work together towards common goals. Implementing regular meetings, collaborative tools, and open communication channels can significantly enhance teamwork and cooperation.

Encouraging Continuous Learning and Improvement

DevOps culture thrives on continuous learning and improvement. Encouraging teams to experiment, learn from failures, and continuously seek ways to improve processes is vital. Providing opportunities for professional development, such as training programs and certifications, can also help in building a skilled and motivated DevOps team.

Overcoming Resistance to Change

Resistance to change is a common challenge in any transformation initiative. Addressing this resistance requires clear communication about the benefits of DevOps, involving employees in the change process, and providing the necessary support and resources to help them adapt. Celebrating small wins and demonstrating the positive impact of DevOps practices can also help in overcoming resistance.

DevOps Transformation Strategy

Creating a DevOps Roadmap

A well-defined DevOps roadmap is essential for guiding the transformation journey. This roadmap should outline the key milestones, timelines, and deliverables, providing a clear path for achieving the transformation goals. It should also include a detailed plan for implementing DevOps practices, addressing challenges, and measuring progress.

Establishing Milestones and Timelines

Establishing realistic milestones and timelines is critical for maintaining momentum and ensuring steady progress. These milestones should be specific, achievable, and aligned with the overall objectives of the transformation initiative. Regularly reviewing and adjusting the timelines based on feedback and progress can help in keeping the project on track.

Allocating Resources and Budget

Allocating the necessary resources and budget is a crucial aspect of DevOps transformation. This includes investing in the right tools and technologies, providing training and development opportunities for team members, and ensuring that there is sufficient support for the implementation of new processes. Proper resource allocation ensures that the transformation initiative is well-supported and has a higher chance of success.

Implementing DevOps Practices

Continuous Integration (CI)

Continuous Integration (CI) is a foundational DevOps practice that involves integrating code changes frequently and automatically testing them to ensure they work correctly. By integrating code changes regularly, teams can identify and address issues early, reducing the risk of defects and improving the overall quality of the software.

Tools and Techniques for CI

There are several tools and techniques available for implementing CI, including Jenkins, Travis CI, CircleCI, and GitLab CI. These tools provide automated build and testing capabilities, enabling teams to integrate code changes seamlessly and ensure that they meet the required quality standards.

Benefits of CI in DevOps Transformation

Implementing CI offers several benefits, such as faster detection of defects, improved code quality, and reduced integration issues. By automating the integration process, teams can focus on delivering value and ensuring that the software is always in a deployable state.

Continuous Delivery (CD)

Continuous Delivery (CD) extends the principles of CI by automating the deployment process, ensuring that code changes can be released to production at any time. CD enables teams to deliver new features and updates rapidly, reducing the time to market and enhancing the overall agility of the development process.

Principles of CD

The key principles of CD include automating the deployment pipeline, ensuring that code changes are thoroughly tested, and maintaining a high level of quality throughout the delivery process. By adhering to these principles, teams can achieve a seamless and efficient deployment process.

Implementing CD Pipelines

Implementing CD pipelines involves setting up automated workflows that handle the build, test, and deployment processes. Tools like Jenkins, GitLab CI/CD, and Bamboo can be used to create robust CD pipelines that ensure code changes are deployed quickly and reliably.

Automation in DevOps

Automation is a cornerstone of DevOps transformation, driving efficiency and consistency across development and operations. By automating repetitive tasks, teams can reduce human error, save time, and focus on more strategic activities.

Automating Build and Deployment Processes

Automating the build and deployment processes is essential for achieving continuous delivery. Tools like Jenkins, GitLab CI/CD, and Bamboo allow teams to set up automated workflows that handle everything from code compilation to deployment. This automation ensures that code changes are tested and deployed quickly, reducing the time to market for new features and updates.

Automated Testing Strategies

Automated testing is a critical component of a successful DevOps transformation. By automating tests, teams can ensure that their code meets quality standards before it is deployed. This includes unit tests, integration tests, and end-to-end tests. Tools like Selenium, JUnit, and TestNG provide robust frameworks for automating various types of tests, ensuring comprehensive coverage and faster feedback loops.

Monitoring and Logging

Effective monitoring and logging are vital for maintaining the health and performance of applications in a DevOps environment. They provide insights into system behavior, helping teams to identify and resolve issues quickly.

Setting Up Effective Monitoring Systems

Setting up effective monitoring systems involves selecting the right tools and defining key metrics to track. Tools like Prometheus, Grafana, and New Relic offer powerful monitoring capabilities, enabling teams to visualize and analyze performance data in real-time. Monitoring should cover various aspects of the system, including application performance, infrastructure health, and user experience.

Logging Practices and Tools

Logging is essential for tracking system events and diagnosing issues. Effective logging practices involve capturing detailed logs at different levels (application, server, network) and storing them in a centralized location. Tools like ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, and Fluentd facilitate comprehensive logging and analysis, helping teams to gain insights and troubleshoot problems efficiently.

Analyzing and Responding to Monitoring Data

Analyzing monitoring data is crucial for proactive issue resolution and continuous improvement. By setting up alerts and dashboards, teams can quickly identify anomalies and respond to potential issues before they impact users. Regularly reviewing monitoring data helps in understanding trends, optimizing performance, and making informed decisions to enhance the system's reliability and efficiency.

Security in DevOps

Integrating security into the DevOps workflow, often referred to as DevSecOps, ensures that security is a priority throughout the development lifecycle. This proactive approach helps in identifying and mitigating security risks early.

Integrating Security into DevOps (DevSecOps)

DevSecOps involves embedding security practices into the DevOps pipeline, ensuring that security checks are automated and integrated into every stage of the development process. This includes code analysis, vulnerability scanning, and compliance checks. By integrating security from the start, teams can prevent security issues from becoming bottlenecks later.

Tools and Techniques for Secure DevOps

Several tools and techniques can enhance security in a DevOps environment. Static code analysis tools like SonarQube, dynamic analysis tools like OWASP ZAP, and container security tools like Aqua Security and Twistlock provide comprehensive security coverage. Implementing these tools as part of the CI/CD pipeline ensures that security checks are performed continuously, keeping the codebase secure and compliant.

Ensuring Compliance and Risk Management

Ensuring compliance with industry standards and regulations is a critical aspect of DevOps transformation. Implementing automated compliance checks and maintaining audit trails help in meeting regulatory requirements and managing risks. Regular security audits and assessments further ensure that the system remains secure and compliant over time.

Case Studies and Examples

Real-world examples and case studies provide valuable insights into the practical implementation of DevOps transformation. Learning from successful transformations and understanding the challenges faced by others can guide teams in their own journey.

Successful DevOps Transformations in the Industry

Several organizations have successfully implemented DevOps transformation, achieving significant improvements in their software delivery processes. Case studies from companies like Amazon, Netflix, and Google highlight the benefits of DevOps practices, such as faster time to market, improved quality, and enhanced collaboration.

Amazon

Amazon's journey to DevOps is a cornerstone example of how automation and continuous deployment can revolutionize a company's operations. Amazon implemented a DevOps culture early on, which allowed them to deploy code every 11.7 seconds on average. This rapid deployment capability was achieved through a robust CI/CD pipeline and a strong emphasis on microservices architecture, which ensured that different components of their system could be developed, tested, and deployed independently. This approach not only reduced the time to market but also significantly improved the reliability and scalability of their services .

Netflix

Netflix, another pioneer in the DevOps space, attributes much of its success to its embrace of DevOps principles. By building a culture of "freedom and responsibility," Netflix empowered its developers to own their code from development through to deployment and operations. Netflix's use of microservices and its chaos engineering practices, such as the Chaos Monkey tool, helped to identify weaknesses in the system before they could cause significant issues. As a result, Netflix achieved unparalleled service reliability and scalability, even as it expanded globally .

Google

Google's DevOps strategy, often referred to as Site Reliability Engineering (SRE), integrates software engineering practices into operations to manage large-scale systems efficiently. Google's SRE teams focus on automation, monitoring, and incident response, which have been critical in maintaining the uptime and performance of services like Google Search and Gmail. The SRE model at Google promotes a strong emphasis on balancing risk and reliability, using error budgets to manage and mitigate risks effectively. This model has been instrumental in ensuring that Google can innovate rapidly without compromising on service reliability .

These examples serve as benchmarks and inspiration for other organizations embarking on their DevOps transformation journey.

Tools and Technologies for DevOps Transformation

Selecting the right tools and technologies is crucial for supporting DevOps practices. The choice of tools depends on the specific needs and goals of the organization.

Overview of Popular DevOps Tools

Several tools are widely used in the DevOps ecosystem. These include:

  • Version Control: Git, GitHub, GitLab
  • CI/CD: Jenkins, GitLab CI, CircleCI
  • Configuration Management: Ansible, Puppet, Chef
  • Containerization: Docker, Kubernetes
  • Monitoring: Prometheus, Grafana, New Relic
  • Security: SonarQube, OWASP ZAP, Aqua Security
Selecting the Right Tools for Your Organization

Choosing the right tools involves evaluating the organization's specific needs, existing infrastructure, and skill sets. It's important to select tools that integrate well with each other and support the overall DevOps strategy. Conducting pilot projects and gathering feedback from teams can help in making informed decisions.

Integrating Tools into the DevOps Workflow

Integrating tools into the DevOps workflow ensures a seamless and efficient process. This involves setting up automated workflows, configuring tool integrations, and establishing best practices for using the tools. Continuous feedback and iteration help in optimizing the toolchain and ensuring that it supports the DevOps goals effectively.

Overcoming Common Challenges

DevOps transformation is not without its challenges. Addressing these common issues is crucial for a successful transition.

Addressing Technical Debt

Technical debt can hinder DevOps transformation by slowing down development and increasing the risk of defects. Addressing technical debt involves refactoring code, improving documentation, and ensuring that all code adheres to best practices. Regularly reviewing and prioritizing technical debt as part of the development process helps in maintaining a healthy codebase.

Managing Legacy Systems

Legacy systems often present significant challenges during DevOps transformation. Modernizing these systems requires careful planning and execution. Strategies such as incrementally refactoring legacy code, using APIs to integrate legacy systems with modern applications, and gradually migrating to cloud-based solutions can help in overcoming these challenges.

Navigating Organizational Change

Organizational change is one of the most challenging aspects of DevOps transformation. Successfully navigating this change requires strong leadership, clear communication, and a commitment to fostering a culture of collaboration and continuous improvement. Providing training and support, celebrating small wins, and involving employees in the transformation process can help in overcoming resistance and driving successful change.

Conclusion

Embarking on a DevOps transformation journey requires careful planning, strong leadership, and a commitment to continuous improvement. By understanding the key principles, benefits, and strategies for DevOps transformation, organizations can navigate the complexities of this transition and achieve seamless integration. Investing in the right tools, fostering a collaborative culture, and continuously iterating and improving processes are essential for success.

In conclusion, DevOps transformation is not just a technological shift but a cultural and organizational change that drives innovation, efficiency, and quality in software development. By embracing DevOps practices, organizations can build resilient, scalable, and high-performing software systems that meet the demands of today's fast-paced digital world.

References:

Five cultural changes you need for DevOps to work - McKinsey Digital

The Secret to DevOps Success - Gartner

Dat Le

About the author

Dat Le

Driven by my enthusiasm for technology, my writing combines tech knowledge with sharp insights into market dynamics. I am dedicated to creating articles that inform, and enrich readers' understanding of the ever-evolving tech world, ensuring every piece is a comprehensive and insightful exploration.
Frequently Asked Questions (FAQs)
What is DevOps Transformation and Why is it Important?

DevOps transformation is the shift from traditional software development and operations practices to a unified, automated, and continuous delivery approach. It’s crucial because it enhances operational efficiency, accelerates delivery cycles, and fosters a culture of collaboration. By breaking down silos and promoting continuous improvement, organizations can achieve faster deployment times, increased reliability, and higher-quality software.

How Can Organizations Prepare for DevOps Transformation?

Preparing for DevOps transformation involves assessing the organization’s readiness by evaluating current processes, identifying bottlenecks, and understanding team dynamics. Key steps include engaging stakeholders from development, operations, and business teams, setting clear objectives, and building a collaborative culture. Conducting a thorough readiness assessment ensures a smoother transition to DevOps practices.

What are the Key Principles of a Successful DevOps Transformation?

Successful DevOps transformation is guided by key principles: automation, collaboration, continuous improvement, and a customer-centric approach. Automating repetitive tasks increases efficiency and reduces errors, while fostering close cooperation between teams improves communication and productivity. Continuous improvement through iterative development and feedback loops enhances processes and products, delivering value to end-users.

What Tools and Techniques are Essential for Implementing DevOps Practices?

Essential tools and techniques for implementing DevOps practices include version control systems like Git, CI/CD tools like Jenkins and GitLab CI, configuration management tools like Ansible and Puppet, containerization with Docker and Kubernetes, and monitoring tools like Prometheus and Grafana. These tools support automation, integration, and collaboration, ensuring a seamless and efficient DevOps workflow.

What are the Benefits of Adopting DevOps Practices?

Adopting DevOps practices offers numerous benefits, including faster time to market, improved software quality, enhanced team collaboration, and increased operational efficiency. Streamlined processes and automated workflows enable quicker releases, continuous testing and monitoring ensure reliable performance, and breaking down silos fosters better communication across teams. Automation reduces manual effort and errors, leading to more efficient operations.

 

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To remember your preferences data for your next-time visit.To advertise you with our special offers we think it could be useful for you. To detect and prevent technical issues, abusive and fraudulent uses of Our Website and Services. How we store and retain your information.All of your personal data collected by us is stored on our information systems, owned and operated by Enlab Software. And a part of it is stored in the cloud systems.We will retain your information for the purposes stated in this privacy policy, such as improving our service's functionality, strengthening security, and serving our internal analysis. We also retain your data as long as necessary to comply with our legal obligations, resolve emerging disputes, and enforce our legal agreements and policies. How we protect your data. We do not sell or pass your personal data to a third party for the purposes of direct marketing without your permission. While our team works hard to protect your information and ensure security, like setting up HTTPS and monitoring our systems frequently for any possible vulnerabilities and attacks. However, we cannot guarantee the absolute security of your data on the internet environment. In case an unexpected data breach happens, we will have to disclose specific information to report to the legal enforcement authorities that we believe it is unlawful. Marketing: When you opt-in to our subscriber list or fill out the forms to download materials developed by Enlab Software, Our Company would like to send you information about our Products and Services that we think may be useful for you. You could opt-out at any time you want. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of Our Company. "Do not track" requests.If you are California residents and have set business relationships with us, we do not track your data over time, and we do not respond to browser do-not-track signals. Children's personal dataOur Website does not serve children under 16 years old and does not collect any personal data of children under 16. Your rights over data. We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to be informed: You have the right to be informed by Our Company about what kind of data we collect, how we process it, and use it for purposes.The right to access: You have the right to request Our Company for copies of your personal data. The right to rectification: You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you think is incomplete. The right to erasure: You have the right to request that Our Company erase your personal data under certain conditions.The right to restrict processing: You have the right to request that Our Company restrict your personal data processing under certain conditions. The right to object to processing: You have the right to object to Our Company's processing of your personal data under certain conditions.The right to data portability: You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. The right in relation to automated decision making and profiling.The right to non-discrimination: Our company is not allowed to discriminate against you. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email info@enlabsoftware.com or call us at +84 983757506. Privacy policies of other websites.Our Company website may contain different links to other websites. However, Our Privacy Policy applies only to our Website. In case you click on links to other websites, any emerging privacy issues should be governed by the companies that own these links. Changes to our privacy policy . Our Company keeps the privacy policy under regular review and adaptation to changes in legislation, changes of applicable privacy standards, changes in our offer, or changes in the processing of personal data. Any major changes will be notified via emails provided by you. How to contact us.If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Enlab Software Co., Ltd. Address: 27 Che Viet Tan Street, Danang, Vietnam.Email: info@enlabsoftware.com .Phone: +84 983757506. Privacy Policy At Enlab Software, we believe that our integrity reflects by the transparency in how we collect and use your data. As our business serves global clients, we make an effort to make us comply with laws and compliance such as GDPR, CCPA, and Canada, Australia, and UK laws. We commit ourselves to collect and process your personal data lawfully, fairly, and in a transparent manner. Enlab Software's privacy policy governs the privacy of any use on the Enlab Software website, enlabsoftware.com, and services developed and owned by Enlab Software. This privacy policy will help you better understand how our organization collects, uses, and share your personal data that we receive directly and indirectly when you use our Website and our Services. This privacy policy is latest updated on Jan 01, 2021.What data we collect.We only gather necessary data that is needed to allow you to use our Website, and only for the purposes specifically described in this Policy. By using the Website, you consent to the collection, use, disclosure, and other forms of processing of your information in the manner, provided in this Policy. Personal data: While browsing on our Websites and using our Services, you could be required to provide us with personal identification information (PII) that may include but is not limited to name, email address, phone number, country of residence. We may use your personal data to contact and offer you a service upon your specific requests. We may use your personal data to send you newsletters, marketing materials related to your interests, or useful to businesses. Project data: We collect information about your project requirements provided by you via the "contact us" form, phone call between two parties, or any other means of communication. We are willing to sign the NDA as your request before any information is disclosed. But even in the case without a signed NDA, we still do not disclose all your project information to any third party for any reason as integrity and confidentiality are our ethical principles. Usage data: We may also collect information that shows your access and usage of our Website. The Usage Data includes your log-ins, cookies device information, IP address to identify you, and your use log. Tracking and cookies data: We use cookies and similar tracking technologies to track your activities on our Website and retain several specific information. We further define Cookies Policies that help you understand how we use these technologies, including a list of other companies that place cookies on our sites and clear guidance over how to control your cookie privacy. How we collect your data.When browsing on Our Website or receiving our service, you directly provide us with most of the data we collect. We collect data and process data when you: Voluntarily fill out the forms on our Website, services, products.Use or view our websites, services, products via your browser's cookies.Our Company may also receive your usage data indirectly from the following sources: Third-party analytics platforms.Third-party marketing automation platforms.Third-party advertising platforms.We carefully work with prestigious companies and service providers to ensure all of your data is seriously protected not only by us but also by our partner. How we use your data.Our Company collects your data to serve several specified, explicit, and legitimate purposes below, which comply with "purpose limitation" in GDPR compliance.To provide, operate, and maintain Our Website and Our Services. To offer suitable Services related to Your Requests on Our Website. To provide you news, special offers when you opt-in as Our Subscribers.To notify you about changes to Our Services.To analyze the purpose of Our Service improvement. To remember your preferences data for your next-time visit.To advertise you with our special offers we think it could be useful for you. To detect and prevent technical issues, abusive and fraudulent uses of Our Website and Services. How we store and retain your information.All of your personal data collected by us is stored on our information systems, owned and operated by Enlab Software. And a part of it is stored in the cloud systems.We will retain your information for the purposes stated in this privacy policy, such as improving our service's functionality, strengthening security, and serving our internal analysis. We also retain your data as long as necessary to comply with our legal obligations, resolve emerging disputes, and enforce our legal agreements and policies. How we protect your data. We do not sell or pass your personal data to a third party for the purposes of direct marketing without your permission. While our team works hard to protect your information and ensure security, like setting up HTTPS and monitoring our systems frequently for any possible vulnerabilities and attacks. However, we cannot guarantee the absolute security of your data on the internet environment. In case an unexpected data breach happens, we will have to disclose specific information to report to the legal enforcement authorities that we believe it is unlawful. Marketing: When you opt-in to our subscriber list or fill out the forms to download materials developed by Enlab Software, Our Company would like to send you information about our Products and Services that we think may be useful for you. You could opt-out at any time you want. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of Our Company. "Do not track" requests.If you are California residents and have set business relationships with us, we do not track your data over time, and we do not respond to browser do-not-track signals. Children's personal dataOur Website does not serve children under 16 years old and does not collect any personal data of children under 16. Your rights over data. We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to be informed: You have the right to be informed by Our Company about what kind of data we collect, how we process it, and use it for purposes.The right to access: You have the right to request Our Company for copies of your personal data. The right to rectification: You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you think is incomplete. The right to erasure: You have the right to request that Our Company erase your personal data under certain conditions.The right to restrict processing: You have the right to request that Our Company restrict your personal data processing under certain conditions. The right to object to processing: You have the right to object to Our Company's processing of your personal data under certain conditions.The right to data portability: You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. The right in relation to automated decision making and profiling.The right to non-discrimination: Our company is not allowed to discriminate against you. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email info@enlabsoftware.com or call us at +84 983757506. Privacy policies of other websites.Our Company website may contain different links to other websites. However, Our Privacy Policy applies only to our Website. In case you click on links to other websites, any emerging privacy issues should be governed by the companies that own these links. Changes to our privacy policy . Our Company keeps the privacy policy under regular review and adaptation to changes in legislation, changes of applicable privacy standards, changes in our offer, or changes in the processing of personal data. Any major changes will be notified via emails provided by you. How to contact us.If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Enlab Software Co., Ltd. Address: 27 Che Viet Tan Street, Danang, Vietnam.Email: info@enlabsoftware.com .Phone: +84 983757506. Privacy Policy At Enlab Software, we believe that our integrity reflects by the transparency in how we collect and use your data. As our business serves global clients, we make an effort to make us comply with laws and compliance such as GDPR, CCPA, and Canada, Australia, and UK laws. We commit ourselves to collect and process your personal data lawfully, fairly, and in a transparent manner. Enlab Software's privacy policy governs the privacy of any use on the Enlab Software website, enlabsoftware.com, and services developed and owned by Enlab Software. This privacy policy will help you better understand how our organization collects, uses, and share your personal data that we receive directly and indirectly when you use our Website and our Services. This privacy policy is latest updated on Jan 01, 2021.What data we collect.We only gather necessary data that is needed to allow you to use our Website, and only for the purposes specifically described in this Policy. By using the Website, you consent to the collection, use, disclosure, and other forms of processing of your information in the manner, provided in this Policy. Personal data: While browsing on our Websites and using our Services, you could be required to provide us with personal identification information (PII) that may include but is not limited to name, email address, phone number, country of residence. We may use your personal data to contact and offer you a service upon your specific requests. We may use your personal data to send you newsletters, marketing materials related to your interests, or useful to businesses. Project data: We collect information about your project requirements provided by you via the "contact us" form, phone call between two parties, or any other means of communication. We are willing to sign the NDA as your request before any information is disclosed. But even in the case without a signed NDA, we still do not disclose all your project information to any third party for any reason as integrity and confidentiality are our ethical principles. Usage data: We may also collect information that shows your access and usage of our Website. The Usage Data includes your log-ins, cookies device information, IP address to identify you, and your use log. Voluntarily fill out the forms on our Website, services, products.Use or view our websites, services, products via your browser's cookies.Our Company may also receive your usage data indirectly from the following sources: Third-party analytics platforms.Third-party marketing automation platforms.Third-party advertising platforms.We carefully work with prestigious companies and service providers to ensure all of your data is seriously protected not only by us but also by our partner. How we use your data.Our Company collects your data to serve several specified, explicit, and legitimate purposes below, which comply with "purpose limitation" in GDPR compliance.To provide, operate, and maintain Our Website and Our Services. To offer suitable Services related to Your Requests on Our Website. To provide you news, special offers when you opt-in as Our Subscribers.To notify you about changes to Our Services.To analyze the purpose of Our Service improvement. To remember your preferences data for your next-time visit.To advertise you with our special offers we think it could be useful for you. To detect and prevent technical issues, abusive and fraudulent uses of Our Website and Services. How we store and retain your information.All of your personal data collected by us is stored on our information systems, owned and operated by Enlab Software. And a part of it is stored in the cloud systems.We will retain your information for the purposes stated in this privacy policy, such as improving our service's functionality, strengthening security, and serving our internal analysis. We also retain your data as long as necessary to comply with our legal obligations, resolve emerging disputes, and enforce our legal agreements and policies. How we protect your data. We do not sell or pass your personal data to a third party for the purposes of direct marketing without your permission. While our team works hard to protect your information and ensure security, like setting up HTTPS and monitoring our systems frequently for any possible vulnerabilities and attacks. However, we cannot guarantee the absolute security of your data on the internet environment. In case an unexpected data breach happens, we will have to disclose specific information to report to the legal enforcement authorities that we believe it is unlawful. Marketing: When you opt-in to our subscriber list or fill out the forms to download materials developed by Enlab Software, Our Company would like to send you information about our Products and Services that we think may be useful for you. You could opt-out at any time you want. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of Our Company. "Do not track" requests.If you are California residents and have set business relationships with us, we do not track your data over time, and we do not respond to browser do-not-track signals. Children's personal dataOur Website does not serve children under 16 years old and does not collect any personal data of children under 16. Your rights over data. We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to be informed: You have the right to be informed by Our Company about what kind of data we collect, how we process it, and use it for purposes.The right to access: You have the right to request Our Company for copies of your personal data. The right to rectification: You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you think is incomplete. The right to erasure: You have the right to request that Our Company erase your personal data under certain conditions.The right to restrict processing: You have the right to request that Our Company restrict your personal data processing under certain conditions. The right to object to processing: You have the right to object to Our Company's processing of your personal data under certain conditions.The right to data portability: You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. The right in relation to automated decision making and profiling.The right to non-discrimination: Our company is not allowed to discriminate against you. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email info@enlabsoftware.com or call us at +84 983757506. Privacy policies of other websites.Our Company website may contain different links to other websites. However, Our Privacy Policy applies only to our Website. In case you click on links to other websites, any emerging privacy issues should be governed by the companies that own these links. Changes to our privacy policy . Our Company keeps the privacy policy under regular review and adaptation to changes in legislation, changes of applicable privacy standards, changes in our offer, or changes in the processing of personal data. Any major changes will be notified via emails provided by you. How to contact us.If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Enlab Software Co., Ltd. Address: 27 Che Viet Tan Street, Danang, Vietnam.Email: info@enlabsoftware.com .Phone: +84 983757506.

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