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Continuous Delivery in Action: Case Studies of Success

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Continuous Delivery (CD) has become a pivotal practice in modern software development. It bridges the gap between development and operations, ensuring that software can be released to production at any time. This article delves into the essence of Continuous Delivery, its key principles, and the myriad benefits it offers. Through real-world case studies, we'll illustrate how various industries have successfully implemented CD to enhance their workflows and drive innovation.

Understanding Continuous Delivery

Defining Continuous Delivery: Key Concepts and Principles

At its core, Continuous Delivery is a software engineering approach where teams produce software in short cycles, ensuring that it can be reliably released at any time. The key principles of CD include:

  • Automation: Automating the build, test, and deployment processes to minimize manual intervention and reduce errors.
  • Continuous Integration: Regularly integrating code changes into a shared repository, followed by automated builds and tests.
  • Version Control: Maintaining a single source of truth for the codebase, enabling teams to track changes and collaborate effectively.
  • Deployment Pipelines: Establishing a structured sequence of automated steps to deploy applications to different environments.

Why Continuous Delivery Matters: Benefits and Challenges

Continuous Delivery offers numerous benefits, including:

  • Faster Time-to-Market: By streamlining the release process, CD enables quicker delivery of new features and bug fixes.
  • Improved Quality: Automated testing and continuous integration ensure that code is thoroughly tested before deployment, reducing the risk of defects in production.
  • Enhanced Collaboration: CD fosters a culture of shared responsibility among development, testing, and operations teams.

However, implementing Continuous Delivery is not without challenges. These may include:

  • Cultural Resistance: Shifting to a CD mindset requires a significant cultural change within an organization.
  • Complexity in Automation: Automating every aspect of the delivery process can be complex and requires robust tools and infrastructure.
  • Maintaining Compliance: Ensuring that the CD process adheres to regulatory and security standards can be challenging, particularly in highly regulated industries.

Foundations of Continuous Delivery

Core Components of Continuous Delivery

The foundation of Continuous Delivery rests on several core components:

Version Control: The Backbone of Continuous Delivery

Version control systems are crucial for managing code changes, enabling multiple developers to work on the same project without conflicts. With version control, teams can:

  • Track Changes: Monitor every modification made to the codebase, providing a detailed history of changes.
  • Collaborate Efficiently: Facilitate collaboration among team members by managing different branches and merging changes seamlessly.
  • Roll Back Changes: Easily revert to previous versions of the code if issues arise, ensuring stability and reliability.

Automated Testing: Ensuring Quality at Every Step

Automated testing is a cornerstone of Continuous Delivery. By integrating automated tests into the CI/CD pipeline, teams can:

  • Catch Bugs Early: Detect issues as soon as code changes are introduced, reducing the risk of defects in production.
  • Maintain Quality: Ensure that every code change meets quality standards, improving the overall reliability of the software.
  • Speed Up Development: Automated tests run faster than manual tests, accelerating the development process and enabling quicker releases.

Deployment Pipelines: Streamlining Releases

Deployment pipelines automate the sequence of steps required to build, test, and deploy software. They provide:

  • Consistency: Ensure that every deployment follows the same process, reducing the risk of errors and inconsistencies.
  • Visibility: Offer visibility into the deployment process, allowing teams to track the progress of releases and identify bottlenecks.
  • Efficiency: Automate repetitive tasks, freeing up developers to focus on more strategic activities.

Tools and Technologies

Popular Continuous Delivery Tools: An Overview

Several tools facilitate Continuous Delivery, each offering unique features and capabilities. Some popular CD tools include:

  • Jenkins: An open-source automation server that supports building, deploying, and automating projects.
  • GitLab CI/CD: An integrated part of GitLab that provides continuous integration and delivery capabilities.
  • CircleCI: A cloud-based CI/CD tool that automates the build, test, and deployment processes.

Choosing the Right Tool for Your Organization

Selecting the right CD tool depends on various factors, including:

  • Project Requirements: Consider the specific needs of your project, such as the types of applications you are developing and the environments you are deploying to.
  • Team Skills: Choose a tool that aligns with the skills and expertise of your team.
  • Integration Capabilities: Ensure that the tool integrates seamlessly with your existing systems and workflows.

Case Studies of Continuous Delivery Success

Case Study 1: Adidas

Adidas is a prime example of a company that transformed its e-commerce operations through the adoption of a cloud-native approach and continuous delivery practices. In 2012, Adidas's e-commerce revenue was less than €40 million, but by embracing cloud-native technologies, they achieved remarkable growth, reaching €4 billion by 2020.

The company faced the challenge of building a reliable, fast, scalable, and efficient e-commerce platform. Adidas implemented Kubernetes to manage container orchestration and used tools like Prometheus for monitoring and alerting. They partnered with Giant Swarm and Container Solutions to ensure seamless implementation and support.

This transformation allowed Adidas to handle significant e-commerce demands, particularly during the COVID-19 pandemic, where their e-commerce revenues tripled almost overnight. They implemented CI/CD pipelines, generating 100,000 builds per month, enabling rapid innovation and deployment of new features.

The continuous delivery approach not only improved operational efficiency but also enhanced customer experience, driving revenue growth and maintaining high customer satisfaction scores.

Results and Benefits: Enhanced Customer Experience and Faster Releases

The adoption of Continuous Delivery brought about several notable benefits:

  1. Faster Releases: The company significantly reduced the time required to release new features and updates. According to a report by Puppet and DevOps Research and Assessment (DORA), organizations implementing Continuous Delivery can achieve up to 20 times more frequent deployments compared to those that do not.
  2. Improved Quality: Automated testing enhanced the quality of releases by ensuring that any issues were identified and addressed early in the development cycle. A study by Capgemini found that organizations using Continuous Delivery saw a 20% improvement in code quality and a 10% reduction in defect rates.
  3. Better Customer Experience: Increased customer satisfaction was a direct result of delivering new features and bug fixes more quickly. Research by Accelerate, the State of DevOps Report, highlights that high-performing IT organizations deploying Continuous Delivery practices are twice as likely to exceed their profitability, market share, and productivity goals.

Case Study 2: Capital One

Capital One is a notable example of a financial services company that has successfully implemented Continuous Delivery. As one of the earliest adopters of DevOps in the financial sector, Capital One designed its software pipelines using the principle of “16 Gates”, checkpoints that help ensure top code quality. These include rigorous source code version control, static code analysis, ongoing scans for vulnerabilities, automated build deploy testing for every commit, and zero-downtime releases. This approach has enabled Capital One to significantly reduce the time needed to build new application infrastructure by over 99%, improving their software release timelines and overall agility.

Best Practices in Continuous Delivery

Planning for Continuous Delivery

Setting Realistic Goals and Expectations

Setting realistic goals and expectations is crucial for successful Continuous Delivery implementation. Organizations should:

  • Define Clear Objectives: Establish specific, measurable goals for what you want to achieve with Continuous Delivery.
  • Create a Roadmap: Develop a detailed plan outlining the steps required to achieve these goals.
  • Communicate Expectations: Ensure that all stakeholders understand the goals and their roles in achieving them.

Building a Strong Foundation: Culture and Mindset

Building a strong foundation for Continuous Delivery involves fostering a culture and mindset that supports continuous improvement and collaboration:

  • Promote a DevOps Culture: Encourage collaboration between development, operations, and other stakeholders.
  • Emphasize Continuous Learning: Foster an environment where team members are encouraged to learn and improve continuously.
  • Encourage Shared Responsibility: Make quality and security a shared responsibility across all teams.

Continuous Improvement: Iterative Development and Feedback Loops

Continuous improvement is a cornerstone of Continuous Delivery. Organizations should:

  • Implement Iterative Development: Use agile methodologies to develop software in small, incremental steps.
  • Establish Feedback Loops: Create mechanisms for continuous feedback from stakeholders, including customers, to refine and improve processes.

Implementation Strategies

Gradual Adoption: Phased Rollouts and Pilot Programs

Gradual adoption of Continuous Delivery can help mitigate risks and ensure a smoother transition:

  • Start Small: Begin with a pilot program or a small project to test Continuous Delivery practices and tools.
  • Phased Rollouts: Roll out Continuous Delivery practices in phases, gradually expanding to more projects and teams.
  • Iterate and Improve: Continuously evaluate and refine your approach based on feedback and lessons learned.

Automation Priorities: What to Automate First and Why

Prioritizing automation is key to successful Continuous Delivery. Focus on automating:

  • Build Processes: Automate the build process to ensure consistent and reliable builds.
  • Testing: Prioritize automated testing to catch defects early and maintain quality.
  • Deployments: Automate deployments to streamline the release process and reduce manual errors.

Managing Risks: Strategies for Safe and Secure Deployments

Managing risks is crucial for safe and secure deployments. Strategies include:

  • Implementing Rollback Mechanisms: Ensure you have rollback mechanisms in place to revert changes if issues arise.
  • Conducting Security Reviews: Regularly review security practices and integrate security checks into the deployment pipeline.
  • Monitoring and Alerting: Use monitoring and alerting tools to detect and respond to issues in real-time.

Monitoring and Metrics

Key Performance Indicators (KPIs) for Continuous Delivery

Tracking KPIs is essential for measuring the success of Continuous Delivery. Important KPIs include:

  • Deployment Frequency: How often you deploy code to production.
  • Lead Time: The time it takes from code commit to production deployment.
  • Change Failure Rate: The percentage of deployments that result in failures in production.
  • Mean Time to Recovery (MTTR): The average time it takes to recover from a failure in production.

Continuous Monitoring: Tools and Techniques

Continuous monitoring is crucial for maintaining the health and performance of your software. Tools and techniques include:

  • Application Performance Monitoring (APM): Tools like New Relic and Datadog provide insights into application performance and user experience.
  • Log Management: Tools like Splunk and ELK Stack help manage and analyze logs for troubleshooting and insights.
  • Security Monitoring: Tools like Snyk and Aqua Security continuously monitor for security vulnerabilities and threats.

Overcoming Common Challenges

Addressing Organizational Resistance

Organizational resistance can be a significant hurdle when implementing Continuous Delivery. Here’s how to address it:

Change Management: Gaining Buy-In from Stakeholders

  • Communicate Benefits: Clearly articulate the benefits of Continuous Delivery to all stakeholders, emphasizing how it can enhance efficiency, quality, and customer satisfaction.
  • Involve Stakeholders Early: Engage key stakeholders in the planning and implementation process to foster a sense of ownership and collaboration.
  • Provide Training: Offer training sessions to educate teams about Continuous Delivery principles and practices, reducing fear and uncertainty.

Training and Education: Equipping Teams for Success

  • Skill Development: Invest in training programs to upskill your team members on new tools and technologies related to Continuous Delivery.
  • Mentorship and Support: Establish mentorship programs where experienced team members can guide and support others during the transition.
  • Continuous Learning: Encourage a culture of continuous learning and improvement, where team members regularly update their skills and knowledge.

Technical Hurdles and Solutions

Handling Legacy Systems: Integration and Modernization

Legacy systems can pose significant challenges to Continuous Delivery. Strategies to handle legacy systems include:

  • Incremental Modernization: Gradually modernize legacy systems by refactoring code, updating infrastructure, and adopting modern development practices.
  • Integration Layers: Use integration layers and APIs to bridge the gap between legacy systems and modern Continuous Delivery pipelines.
  • Pilot Projects: Start with pilot projects to test Continuous Delivery practices on a small scale before rolling them out to legacy systems.

Ensuring Security and Compliance: Best Practices

Security and compliance are critical considerations in Continuous Delivery. Best practices include:

  • Security Integration: Integrate security checks and validations into every stage of the deployment pipeline.
  • Compliance Automation: Automate compliance checks and audits to ensure adherence to regulatory requirements.
  • Regular Audits: Conduct regular security audits and reviews to identify and address vulnerabilities and compliance issues.

Scaling Continuous Delivery: Managing Complexity and Growth

Scaling Continuous Delivery can be challenging as organizations grow and projects become more complex. Strategies for managing complexity and growth include:

  • Modular Architectures: Adopt modular and microservices architectures to break down complex systems into manageable components.
  • Scalable Infrastructure: Use cloud-based and scalable infrastructure to support growing demands and ensure high availability.
  • Continuous Improvement: Regularly review and refine Continuous Delivery processes to adapt to changing requirements and scale effectively.

Conclusion

Continuous Delivery is a transformative practice that can significantly enhance software development and deployment processes. By adopting Continuous Delivery, organizations can achieve faster time-to-market, improved quality, and increased collaboration among teams. However, successful implementation requires careful planning, cultural change, and the right tools and strategies.

References:

Puppet’s 2024 State of DevOps Report - Puppet

An Innovative, Business-Focused Agile & Devops Model From Admnext - Capgemini

Accelerate State of DevOps Report 2023 - Accelerate

Dat Le

About the author

Dat Le

Driven by my enthusiasm for technology, my writing combines tech knowledge with sharp insights into market dynamics. I am dedicated to creating articles that inform, and enrich readers' understanding of the ever-evolving tech world, ensuring every piece is a comprehensive and insightful exploration.
Frequently Asked Questions (FAQs)
What is Continuous Delivery in software development?

Continuous Delivery (CD) is a software engineering approach that enables teams to produce software in short cycles, ensuring it can be reliably released at any time. CD involves automating the build, test, and deployment processes to minimize manual intervention and reduce errors, regularly integrating code changes, maintaining version control, and establishing deployment pipelines.

How does Continuous Delivery improve software quality?

Continuous Delivery improves software quality through automated testing and continuous integration. These processes ensure that code is thoroughly tested before deployment, reducing the risk of defects in production. Automated tests run faster than manual tests, accelerating development and ensuring that every code change meets quality standards.

What are the key principles of Continuous Delivery?

The key principles of Continuous Delivery include automation of the build, test, and deployment processes, continuous integration of code changes into a shared repository, maintaining a single source of truth for the codebase with version control, and using deployment pipelines to automate the steps required to deploy applications to different environments.

What are the benefits and challenges of implementing Continuous Delivery?

The benefits of Continuous Delivery include faster time-to-market for new features and bug fixes, improved software quality, and enhanced collaboration among development, testing, and operations teams. Challenges include cultural resistance within organizations, complexity in automating all aspects of the delivery process, and maintaining compliance with regulatory and security standards.

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The right to erasure: You have the right to request that Our Company erase your personal data under certain conditions.The right to restrict processing: You have the right to request that Our Company restrict your personal data processing under certain conditions. The right to object to processing: You have the right to object to Our Company's processing of your personal data under certain conditions.The right to data portability: You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. The right in relation to automated decision making and profiling.The right to non-discrimination: Our company is not allowed to discriminate against you. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email info@enlabsoftware.com or call us at +84 983757506. Privacy policies of other websites.Our Company website may contain different links to other websites. However, Our Privacy Policy applies only to our Website. In case you click on links to other websites, any emerging privacy issues should be governed by the companies that own these links. Changes to our privacy policy . Our Company keeps the privacy policy under regular review and adaptation to changes in legislation, changes of applicable privacy standards, changes in our offer, or changes in the processing of personal data. Any major changes will be notified via emails provided by you. How to contact us.If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Enlab Software Co., Ltd. Address: 27 Che Viet Tan Street, Danang, Vietnam.Email: info@enlabsoftware.com .Phone: +84 983757506. Privacy Policy At Enlab Software, we believe that our integrity reflects by the transparency in how we collect and use your data. As our business serves global clients, we make an effort to make us comply with laws and compliance such as GDPR, CCPA, and Canada, Australia, and UK laws. We commit ourselves to collect and process your personal data lawfully, fairly, and in a transparent manner. Enlab Software's privacy policy governs the privacy of any use on the Enlab Software website, enlabsoftware.com, and services developed and owned by Enlab Software. This privacy policy will help you better understand how our organization collects, uses, and share your personal data that we receive directly and indirectly when you use our Website and our Services. This privacy policy is latest updated on Jan 01, 2021.What data we collect.We only gather necessary data that is needed to allow you to use our Website, and only for the purposes specifically described in this Policy. By using the Website, you consent to the collection, use, disclosure, and other forms of processing of your information in the manner, provided in this Policy. Personal data: While browsing on our Websites and using our Services, you could be required to provide us with personal identification information (PII) that may include but is not limited to name, email address, phone number, country of residence. We may use your personal data to contact and offer you a service upon your specific requests. We may use your personal data to send you newsletters, marketing materials related to your interests, or useful to businesses. Project data: We collect information about your project requirements provided by you via the "contact us" form, phone call between two parties, or any other means of communication. We are willing to sign the NDA as your request before any information is disclosed. But even in the case without a signed NDA, we still do not disclose all your project information to any third party for any reason as integrity and confidentiality are our ethical principles. Usage data: We may also collect information that shows your access and usage of our Website. The Usage Data includes your log-ins, cookies device information, IP address to identify you, and your use log. Tracking and cookies data: We use cookies and similar tracking technologies to track your activities on our Website and retain several specific information. We further define Cookies Policies that help you understand how we use these technologies, including a list of other companies that place cookies on our sites and clear guidance over how to control your cookie privacy. How we collect your data.When browsing on Our Website or receiving our service, you directly provide us with most of the data we collect. We collect data and process data when you: Voluntarily fill out the forms on our Website, services, products.Use or view our websites, services, products via your browser's cookies.Our Company may also receive your usage data indirectly from the following sources: Third-party analytics platforms.Third-party marketing automation platforms.Third-party advertising platforms.We carefully work with prestigious companies and service providers to ensure all of your data is seriously protected not only by us but also by our partner. How we use your data.Our Company collects your data to serve several specified, explicit, and legitimate purposes below, which comply with "purpose limitation" in GDPR compliance.To provide, operate, and maintain Our Website and Our Services. To offer suitable Services related to Your Requests on Our Website. To provide you news, special offers when you opt-in as Our Subscribers.To notify you about changes to Our Services.To analyze the purpose of Our Service improvement. To remember your preferences data for your next-time visit.To advertise you with our special offers we think it could be useful for you. To detect and prevent technical issues, abusive and fraudulent uses of Our Website and Services. How we store and retain your information.All of your personal data collected by us is stored on our information systems, owned and operated by Enlab Software. And a part of it is stored in the cloud systems.We will retain your information for the purposes stated in this privacy policy, such as improving our service's functionality, strengthening security, and serving our internal analysis. We also retain your data as long as necessary to comply with our legal obligations, resolve emerging disputes, and enforce our legal agreements and policies. How we protect your data. We do not sell or pass your personal data to a third party for the purposes of direct marketing without your permission. While our team works hard to protect your information and ensure security, like setting up HTTPS and monitoring our systems frequently for any possible vulnerabilities and attacks. However, we cannot guarantee the absolute security of your data on the internet environment. In case an unexpected data breach happens, we will have to disclose specific information to report to the legal enforcement authorities that we believe it is unlawful. Marketing: When you opt-in to our subscriber list or fill out the forms to download materials developed by Enlab Software, Our Company would like to send you information about our Products and Services that we think may be useful for you. You could opt-out at any time you want. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of Our Company. "Do not track" requests.If you are California residents and have set business relationships with us, we do not track your data over time, and we do not respond to browser do-not-track signals. Children's personal dataOur Website does not serve children under 16 years old and does not collect any personal data of children under 16. Your rights over data. We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to be informed: You have the right to be informed by Our Company about what kind of data we collect, how we process it, and use it for purposes.The right to access: You have the right to request Our Company for copies of your personal data. The right to rectification: You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you think is incomplete. The right to erasure: You have the right to request that Our Company erase your personal data under certain conditions.The right to restrict processing: You have the right to request that Our Company restrict your personal data processing under certain conditions. The right to object to processing: You have the right to object to Our Company's processing of your personal data under certain conditions.The right to data portability: You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. The right in relation to automated decision making and profiling.The right to non-discrimination: Our company is not allowed to discriminate against you. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email info@enlabsoftware.com or call us at +84 983757506. Privacy policies of other websites.Our Company website may contain different links to other websites. However, Our Privacy Policy applies only to our Website. In case you click on links to other websites, any emerging privacy issues should be governed by the companies that own these links. Changes to our privacy policy . Our Company keeps the privacy policy under regular review and adaptation to changes in legislation, changes of applicable privacy standards, changes in our offer, or changes in the processing of personal data. Any major changes will be notified via emails provided by you. How to contact us.If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Enlab Software Co., Ltd. Address: 27 Che Viet Tan Street, Danang, Vietnam.Email: info@enlabsoftware.com .Phone: +84 983757506. Privacy Policy At Enlab Software, we believe that our integrity reflects by the transparency in how we collect and use your data. As our business serves global clients, we make an effort to make us comply with laws and compliance such as GDPR, CCPA, and Canada, Australia, and UK laws. We commit ourselves to collect and process your personal data lawfully, fairly, and in a transparent manner. Enlab Software's privacy policy governs the privacy of any use on the Enlab Software website, enlabsoftware.com, and services developed and owned by Enlab Software. This privacy policy will help you better understand how our organization collects, uses, and share your personal data that we receive directly and indirectly when you use our Website and our Services. This privacy policy is latest updated on Jan 01, 2021.What data we collect.We only gather necessary data that is needed to allow you to use our Website, and only for the purposes specifically described in this Policy. By using the Website, you consent to the collection, use, disclosure, and other forms of processing of your information in the manner, provided in this Policy. Personal data: While browsing on our Websites and using our Services, you could be required to provide us with personal identification information (PII) that may include but is not limited to name, email address, phone number, country of residence. We may use your personal data to contact and offer you a service upon your specific requests. We may use your personal data to send you newsletters, marketing materials related to your interests, or useful to businesses. Project data: We collect information about your project requirements provided by you via the "contact us" form, phone call between two parties, or any other means of communication. We are willing to sign the NDA as your request before any information is disclosed. But even in the case without a signed NDA, we still do not disclose all your project information to any third party for any reason as integrity and confidentiality are our ethical principles. Usage data: We may also collect information that shows your access and usage of our Website. The Usage Data includes your log-ins, cookies device information, IP address to identify you, and your use log. Voluntarily fill out the forms on our Website, services, products.Use or view our websites, services, products via your browser's cookies.Our Company may also receive your usage data indirectly from the following sources: Third-party analytics platforms.Third-party marketing automation platforms.Third-party advertising platforms.We carefully work with prestigious companies and service providers to ensure all of your data is seriously protected not only by us but also by our partner. How we use your data.Our Company collects your data to serve several specified, explicit, and legitimate purposes below, which comply with "purpose limitation" in GDPR compliance.To provide, operate, and maintain Our Website and Our Services. To offer suitable Services related to Your Requests on Our Website. To provide you news, special offers when you opt-in as Our Subscribers.To notify you about changes to Our Services.To analyze the purpose of Our Service improvement. To remember your preferences data for your next-time visit.To advertise you with our special offers we think it could be useful for you. To detect and prevent technical issues, abusive and fraudulent uses of Our Website and Services. How we store and retain your information.All of your personal data collected by us is stored on our information systems, owned and operated by Enlab Software. And a part of it is stored in the cloud systems.We will retain your information for the purposes stated in this privacy policy, such as improving our service's functionality, strengthening security, and serving our internal analysis. We also retain your data as long as necessary to comply with our legal obligations, resolve emerging disputes, and enforce our legal agreements and policies. How we protect your data. We do not sell or pass your personal data to a third party for the purposes of direct marketing without your permission. While our team works hard to protect your information and ensure security, like setting up HTTPS and monitoring our systems frequently for any possible vulnerabilities and attacks. However, we cannot guarantee the absolute security of your data on the internet environment. In case an unexpected data breach happens, we will have to disclose specific information to report to the legal enforcement authorities that we believe it is unlawful. Marketing: When you opt-in to our subscriber list or fill out the forms to download materials developed by Enlab Software, Our Company would like to send you information about our Products and Services that we think may be useful for you. You could opt-out at any time you want. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of Our Company. "Do not track" requests.If you are California residents and have set business relationships with us, we do not track your data over time, and we do not respond to browser do-not-track signals. Children's personal dataOur Website does not serve children under 16 years old and does not collect any personal data of children under 16. Your rights over data. We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to be informed: You have the right to be informed by Our Company about what kind of data we collect, how we process it, and use it for purposes.The right to access: You have the right to request Our Company for copies of your personal data. The right to rectification: You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you think is incomplete. The right to erasure: You have the right to request that Our Company erase your personal data under certain conditions.The right to restrict processing: You have the right to request that Our Company restrict your personal data processing under certain conditions. The right to object to processing: You have the right to object to Our Company's processing of your personal data under certain conditions.The right to data portability: You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. The right in relation to automated decision making and profiling.The right to non-discrimination: Our company is not allowed to discriminate against you. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email info@enlabsoftware.com or call us at +84 983757506. Privacy policies of other websites.Our Company website may contain different links to other websites. However, Our Privacy Policy applies only to our Website. In case you click on links to other websites, any emerging privacy issues should be governed by the companies that own these links. Changes to our privacy policy . Our Company keeps the privacy policy under regular review and adaptation to changes in legislation, changes of applicable privacy standards, changes in our offer, or changes in the processing of personal data. Any major changes will be notified via emails provided by you. How to contact us.If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Enlab Software Co., Ltd. Address: 27 Che Viet Tan Street, Danang, Vietnam.Email: info@enlabsoftware.com .Phone: +84 983757506.

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